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Shipping Policy, Payment methods and refunds

Shipping policy
  • We endeavour, but cannot gurantee, to deliver all orders within 3-5 working days

  • Shipping costs will be clearly indicated before check-out

  • As of November 2024 all items are shipped via DHL

  • Note that we are unable to ship any items outside of the United Kingdom (for overseas trade enquiries please contact us)

  • We cannot be held liable for any consequences of orders being delayed

Payment methods
  • All orders must be pre-paid online

  • As of November 2024 we use the Stripe card processing system which accepts a wide range of credit and debit cards

  • We are able to accept cash sales in our store in Dunster, Somerset, UK

Refunds
  • We hope that you will be fully satisfied with our products, but in the event of any issues please contact us

Shipping
Refunds
Payment
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